Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Beverly Carmon

Beverly Carmon

October 16, 2025

5  out of  5
rating by Beverly Carmon
"Cheryl is the best. Her expertise is way beyond and she is always available for all my needs. Thank you, Sincerely, Beverly"
Profile photo of Kahleil Meyers

Kahleil Meyers

October 14, 2025

5  out of  5
rating by Kahleil Meyers
"Best customer service experience"
Profile photo of Rodney Johnson

Rodney Johnson

October 10, 2025

5  out of  5
rating by Rodney Johnson
"I've been with Bridgette Emanuel for 15 or more years, maybe. The service I receive from there is great, all thanks to Ms. Sheryl Crainer. She has often helped me with many things concerning multiple matters with my insurance. I can't rave enough about Ms. Sheryl. She is very polite and attentive to what the customer needs. Claims assistance, Renters insurance, lower vehicle rates, adding vehicles and removing vehicles. Ms. Sheryl has gone beyond my attentive request. I stay with State Farm because of the great custom service I receive from her. Now, rates have changed but her customer service has never wavered. If you ever need a agent this is the place to be. Thank you Ms. Sheryl, continue to be the great person you are. Because only a person with so much care in their heart does what you do."
Profile photo of alejandra jenkins

alejandra jenkins

October 1, 2025

5  out of  5
rating by alejandra jenkins
"Sheryl is a problem solver and always prompt and helpful."
Profile photo of Marcus Martin

Marcus Martin

September 30, 2025

5  out of  5
rating by Marcus Martin
"Awesome Job to Ms. Sheryl Crainer who works for StateFarm Insurance. I had a problems resolving a title transfer issue and when I call her up, she jump right on it and I was able to complete my title transfer. She basically made sure all the right information was on my auto insurance card to complete the title transfer. Great Job Ms. Sheryl."
Profile photo of Sanjeev Mathew

Sanjeev Mathew

August 28, 2025

5  out of  5
rating by Sanjeev Mathew
"I really happy today, I got excellent hospitality and service from Jasmine Gaines, I so frustrated with insurance companies, regarding my auto insurance. Thank you, Jasmine for lovely and listening customer requirements. You and your company will success through you. From my heart, May God bless you abundantly.🌺💐🌺"
We responded:
"Mr. Mathew we’re honored by your positive feedback! We strive to continue to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of pitch perfect

pitch perfect

August 14, 2025

5  out of  5
rating by pitch perfect
"Whenever I contact the agent they are always friendly and helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Natalie McCann

Natalie McCann

August 13, 2025

5  out of  5
rating by Natalie McCann
"Sheryl Crainer is always helpful and very knowledgeable. I look forward to her assistance and her outgoing personality. She takes her time and assists me with whatever I need to make sure my family and I are insured."
We responded:
"That is so kind of you to say Natalie. I'll be sure to share this with Sheryl. We certainly appreciate your positive feedback and look forward to continuing to provide you with great service! "
Profile photo of muhammad abdulwaasey

muhammad abdulwaasey

August 5, 2025

5  out of  5
rating by muhammad abdulwaasey
"Gave me wonderful and reasonable quote. I prefer to work with her directly and get a fantastic quote"
We responded:
"Thanks so much Muhammad, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Surround Sound Ent

Surround Sound Ent

August 5, 2025

5  out of  5
rating by Surround Sound Ent
"Amazing energy, and very helpful. If I could do a 10 start review I would. She’s very sweet!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Willie Green

Willie Green

July 18, 2025

5  out of  5
rating by Willie Green
"I’m so pleased to have State Farm as my insurance provider. The agents are always pleasant and friendly every time I reach out to them. I recommend them to anyone who is looking for great customer service and pricing to fit your needs."
We responded:
"Ms. Green we are thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Bernadette Junior

Bernadette Junior

July 18, 2025

5  out of  5
rating by Bernadette Junior
"I'm so happy to have reconnected with my State Farm family Bridgette Emanuel and Sheryl are the best. Thank you guys for never changing and for being a phone call away. Bernadette Junior"
We responded:
"We appreciate your review! So happy to know to know you had a great experience with our State Farm office. You certainly know that if you ever need any assistance in the future, please don’t hesitate to reach out. We are always here to help!"
Profile photo of SBarnes713

SBarnes713

July 6, 2025

5  out of  5
rating by SBarnes713
"Bridgette and the State Farm team are exactly what I’m looking for in insurance company! Reasonable rates and supportive service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Kimberly Taylor

Kimberly Taylor

June 20, 2025

5  out of  5
rating by Kimberly Taylor
"Cheryl was very patient and very professional"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Beverly Van Tassell

Beverly Van Tassell

June 17, 2025

5  out of  5
rating by Beverly Van Tassell
"Five Stars to my experience with State Farm. They go above and beyond with excellent customer service. Many thanks to Bridgette and Sheryl for always being there with caring and kindness!!!"
We responded:
"Ms. Van Tassell, we appreciate your positive feedback! We definitely look forward to continuing to provide you with great service! Don't hesitate to let us know if we can assist with anything else."
Profile photo of Herbert Parker

Herbert Parker

June 17, 2025

5  out of  5
rating by Herbert Parker
"Good customer service and support."
We responded:
"Mr. Parker, thank you for reviewing our State Farm office and for your long-term relationship with us. We look forward to continuing to support you and your insurance needs."
Profile photo of ERIN HAMILTON

ERIN HAMILTON

June 16, 2025

5  out of  5
rating by ERIN HAMILTON
"I have always dealt with Sheryl at State Farm. She is always friendly and helpful !!"
We responded:
"Erin, thanks so much for your 5-star review! Sheryl is highly regarded here, and I will let her know how you feel. My State Farm team and I are happy to be your good neighbor!"
Profile photo of Michele McCoy-Brown

Michele McCoy-Brown

January 30, 2025

5  out of  5
rating by Michele McCoy-Brown
"Bridgette Emanuel is the epitome of professional, personable, patient, & caring. She takes the time to explain options & pricing with you and at the end of it all, you will walk away feeling at ease because you know that you have an agent who CARES. Whether you are looking for auto, home, or life insurance Bridgette Emanuel's team will be there for you. Call or go online to set your appointment today. 2025 = New Year, Better Choices....Get the coverage you've been putting off and give yourself the peace of mind you deserve :-)"
Profile photo of James Glover

James Glover

January 9, 2025

5  out of  5
rating by James Glover
"Everything was fast and perfessional. Explained everything"
We responded:
"Mr. Glover we are honored to receive your positive feedback. We look forward to continuing to provide you with great service. Let us know if there is anything else we can handle regarding your insurance needs. "
Profile photo of Tonya Coleman

Tonya Coleman

January 9, 2025

5  out of  5
rating by Tonya Coleman
"It was a great experience didn't have to wait a long period of time and was given a cheaper rate than I had before"
We responded:
"Thank you very much for the 5-star rating, Tonya. We truly appreciate your business and are always here to assist you. Please feel free to contact us whenever you need."
Profile photo of Alan Henson

Alan Henson

December 20, 2024

5  out of  5
rating by Alan Henson
"Sheryl Crainer is the reason I'm still a customer. She's amazing!"
We responded:
"Thanks so much for your kind words Alan. I’m thrilled that she has made such a positive impact on your State Farm experience. I’ll be sure to pass along your compliment. "
Profile photo of Dexter K

Dexter K

December 19, 2024

5  out of  5
rating by Dexter K
"Thank you, Sheryl it was a pleasure talking with you. it always nice when I can call their and get you. you are so knowledgeable and helpful."
We responded:
" Dexter, it’s always a pleasure to assist you and I’m glad to hear that Sheryl is always able to provide assistance to your satisfaction. "
Profile photo of Jarvis Lamar

Jarvis Lamar

October 9, 2024

5  out of  5
rating by Jarvis Lamar
"Absolutely love my insurance people! Bridgette and Sheryl both are extremely helpful!"
We responded:
"Thanks so much Jarvis. We certainly enjoy working with you as well and we appreciate that you consider us for all of your insurance needs. "
Profile photo of Nikky Barthel

Nikky Barthel

August 23, 2024

5  out of  5
rating by Nikky Barthel
"Bridgette and staff are the best. So helpful in comparing policies, working the numbers, and providing general information. Seriously great customer service."
We responded:
"Nikky, thank you so much for sharing the experience you’ve had with my team. We appreciate your patronage and look forward to continuously working with you. "
Profile photo of Sadaf Tahir

Sadaf Tahir

August 19, 2024

5  out of  5
rating by Sadaf Tahir
"very nice , polite and friendly staff and Ms. Emanuel is a very professional person. she can help yu out in finding yur required insurance plan . frida is always there to answer yur queries."
We responded:
"Mrs. Tahir we truly appreciate you taking the time to share your opinion. Don’t hesitate to reach out should you need us for assistance with your current policy or additional insurance or financial services needs."