Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of James Glover

James Glover

January 9, 2025

5  out of  5
rating by James Glover
"Everything was fast and perfessional. Explained everything"
We responded:
"Mr. Glover we are honored to receive your positive feedback. We look forward to continuing to provide you with great service. Let us know if there is anything else we can handle regarding your insurance needs. "
Profile photo of Tonya Coleman

Tonya Coleman

January 9, 2025

5  out of  5
rating by Tonya Coleman
"It was a great experience didn't have to wait a long period of time and was given a cheaper rate than I had before"
We responded:
"Thank you very much for the 5-star rating, Tonya. We truly appreciate your business and are always here to assist you. Please feel free to contact us whenever you need."
Profile photo of Alan Henson

Alan Henson

December 20, 2024

5  out of  5
rating by Alan Henson
"Sheryl Crainer is the reason I'm still a customer. She's amazing!"
We responded:
"Thanks so much for your kind words Alan. I’m thrilled that she has made such a positive impact on your State Farm experience. I’ll be sure to pass along your compliment. "
Profile photo of Dexter K

Dexter K

December 19, 2024

5  out of  5
rating by Dexter K
"Thank you, Sheryl it was a pleasure talking with you. it always nice when I can call their and get you. you are so knowledgeable and helpful."
We responded:
" Dexter, it’s always a pleasure to assist you and I’m glad to hear that Sheryl is always able to provide assistance to your satisfaction. "
Profile photo of Jarvis Lamar

Jarvis Lamar

October 9, 2024

5  out of  5
rating by Jarvis Lamar
"Absolutely love my insurance people! Bridgette and Sheryl both are extremely helpful!"
We responded:
"Thanks so much Jarvis. We certainly enjoy working with you as well and we appreciate that you consider us for all of your insurance needs. "
Profile photo of Nikky Barthel

Nikky Barthel

August 23, 2024

5  out of  5
rating by Nikky Barthel
"Bridgette and staff are the best. So helpful in comparing policies, working the numbers, and providing general information. Seriously great customer service."
We responded:
"Nikky, thank you so much for sharing the experience you’ve had with my team. We appreciate your patronage and look forward to continuously working with you. "
Profile photo of Sadaf Tahir

Sadaf Tahir

August 19, 2024

5  out of  5
rating by Sadaf Tahir
"very nice , polite and friendly staff and Ms. Emanuel is a very professional person. she can help yu out in finding yur required insurance plan . frida is always there to answer yur queries."
We responded:
"Mrs. Tahir we truly appreciate you taking the time to share your opinion. Don’t hesitate to reach out should you need us for assistance with your current policy or additional insurance or financial services needs."
Profile photo of Chase Davidson

Chase Davidson

June 21, 2024

5  out of  5
rating by Chase Davidson
"Sheryl has been my insurance agent for over 5 years. She has always given excellent service, always reachable by phone or email and makes sure we get the best deals possible. Would recommend to anyone looking for auto insurance to use Bridgette Emanuel State Farm and Sheryl Crainer as your insurance agent!"
We responded:
"We sincerely appreciate your review Chase. Sheryl is highly known to provide that Good Neighbor service to our customers. Your trust in us is appreciated. "
Profile photo of Linda Ferrante

Linda Ferrante

June 10, 2024

5  out of  5
rating by Linda Ferrante
"Absolutely the best agent and supporting staff! Always just a phone call away and ready to assist you with your needs or concerns. Appointments can be made to fit your schedule and Bridgette is happy to review and update your insurance needs whenever necessary."
We responded:
"Linda it has certainly been a pleasure working with you. It has been nice to be right around the corner and positioned as your local State Farm Agent for 20+ years. Thank you for allowing us to take care of your insurance needs. "
Profile photo of Floydetta Harbin

Floydetta Harbin

May 31, 2024

5  out of  5
rating by Floydetta Harbin
"Bridget Emanuel & Sheryle Crainer has been the most amazing insurance agents I have ever worked with. When I don't understand something or need anything, they take the time to explain. Always polite and professional."
We responded:
"Thank you so much for the compliment Floydetta. It is certainly our pleasure to always be available to assist you with your insurance needs. Happy to be your State Farm Agent."
Profile photo of Nicole Lockhart

Nicole Lockhart

May 30, 2024

5  out of  5
rating by Nicole Lockhart
"I have been with this State farm office for years and they are the best!! they are very knowledgeable, helpful, willing to go the extra step to make sure we are ok."
We responded:
"Thank you for sharing Nicole. We certainly appreciate your lengthy commitment to us as well. "
Profile photo of Rosemary L

Rosemary L

May 29, 2024

5  out of  5
rating by Rosemary L
"I have been a State Farm Insurance customer for a long time and I have been so impressed with their customer service. The real proof of the value of your insurance policy is how they treat you when you have a problem and need your help. The agents at State Farm have gone out of their way to help me when I needed them. It is comforting to know that they have me covered."
We responded:
"So glad to hear about your positive experience Rosemary. Thanks so much for sharing. "
Profile photo of Alton Nash

Alton Nash

May 22, 2024

5  out of  5
rating by Alton Nash
"Bridgette Emanuel and her staff are OUTSTANDING!!! They are always willing, ready, and able to go the extra mile to assist their clients!! I am glad I came back!!!!!"
We responded:
"Thanks so much Alton! We’re equally excited about you all’s return. If we can help with anything else don’t hesitate to reach out. "
Profile photo of Dakota

Dakota

May 6, 2024

5  out of  5
rating by Dakota
"Great service."
We responded:
"Thanks so much. We appreciate you!!"
Profile photo of T Clay

T Clay

April 22, 2024

5  out of  5
rating by T Clay
"Hands down my FAVORITE INS agents. Any question or uncertainty I may have has ALWAYS been answered in a prompt, efficient and accurate manor. Bridgette & Mrs Sheryl have gone above & beyond for myself and my family for over 20 years. They are Godsent & I am Grateful !!! Thank You TX T."
We responded:
"We are grateful for you as well Tayla! Hard to believe how quickly the 20+ years have flown by. "
Profile photo of V Gregory

V Gregory

April 22, 2024

5  out of  5
rating by V Gregory
"Professional, kind, dependable, empathetic and polite. She always follows through with any concern you may have."
We responded:
" Vanessa we sincerely appreciate your review. It has always been a pleasure working with you as well. "
Profile photo of Lee Johnson

Lee Johnson

October 26, 2022

5  out of  5
rating by Lee Johnson
"Sheryl has always taken care me. She has excellent customer service, very caring and handles any of my questions or concerns"
Profile photo of Miss Jay

Miss Jay

October 20, 2022

5  out of  5
rating by Miss Jay
"I love Bridget Emmanuel - State Farm!! I have been a member for over 10 years and have always been greeted, welcome, and completely inform in regards to my insurance. Mrs, Sheryl has been the sweetest person I’ve ever met and has experience even a name change with me…..lol! Keep up the great work ladies!! Juvenia Chambers"
We responded:
"Thanks so much for the great review Juvenia. We certainly appreciate you trusting us with your Auto and Renters insurance. I will make sure Sheryl sees your kind words. "
Profile photo of Regina Smith

Regina Smith

October 15, 2022

5  out of  5
rating by Regina Smith
"My State Farm agent, Sheryl Crainer, is very knowledgeable, professional and always available to take my calls. Her patience goes above and beyond. She's the BEST!!!!"
We responded:
"Thanks so much for your acknowledgment of Sheryl and her superior service. We’ve definitely appreciated you all allowing us to handle multiple lines of insurance for you over the years."
Profile photo of Lori Wangerin

Lori Wangerin

October 13, 2022

5  out of  5
rating by Lori Wangerin
"We have worked with Sheryl Crainer & Bridegette Emanuel for about 20+ years now. Sheryl is always friendly and so helpful to us. She is so patient with us, even when she has to remind us about our flood insurance payment and/or personal article policy is due. You can always hear a smile in her voice, which always puts a smile on my face. We really appreciate all that she does for us and look forward to many more years working with her."
We responded:
"Thanks so much for the review Lori. We have definitely enjoyed working with the you all over 20 years. I will definitely let Sheryl know about that small. We sincerely appreciate you. "
Profile photo of Richelle Stephenson

Richelle Stephenson

October 12, 2022

5  out of  5
rating by Richelle Stephenson
"Sheryl and Bridgette are always very friendly and extremely helpful! I would recommend them to anyone."
Profile photo of A Allen

A Allen

October 11, 2022

5  out of  5
rating by A Allen
"It's been a pleasure working with Bridgette Emanuel State Farm. I've been working with Sheryl for years now and she's always answered my questions and concerns with knowledge and empathy. She also makes sure I get the best rates and I definitely appreciate THAT!"
Profile photo of John Rueseler

John Rueseler

October 6, 2022

5  out of  5
rating by John Rueseler
"This agency has carried me for auto and apartment insurance for many years. When ever I contact them it is my sincere wish that I can be assisted by Sheryl Crainer. She is swift, efficient, and pleasant every time."
We responded:
"Thanks so much for your kind words Mr. Rueseler. We sincerely appreciate your business and we’re certainly glad that you have entrusted us with your Auto Insurance and Renters insurance needs for many years. I will certainly share comments with Sheryl as I am in total agreement with you."
Profile photo of Dedra Glasco

Dedra Glasco

September 29, 2022

5  out of  5
rating by Dedra Glasco
"I have been with this insurance agency for approximately 15 years. Sheryl is great!! She is always there when I need her! Bridgette Emanuel State Farm provides ture customer service."
We responded:
"Dedra, we certainly appreciate the trust you have continuously had with us and State Farm. Thanks so much for taking the time to acknowledge Sheryl’s exceptional service."
Profile photo of Danielle Ball

Danielle Ball

September 26, 2022

5  out of  5
rating by Danielle Ball
"Excellent customer service"
We responded:
"Danielle, we certainly appreciate you taking the time to leave a review. We are always available to assist you and look forward to providing continued Good Neighbor service."